Conversion Rate
71%
▼ 4pp vs. last month
Avg Conversion Latency
38 hrs
Target < 24 hrs
Revenue Held Up
$47,200
By unconverted appointments
Cancellation Rate
18%
▲ 2pp vs. last month
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Why Are Appointments Unconverted?
3,400 appointments over the period · every dot is one appointment moving through the pipeline · box height tracks the live backlog at each stage
Breakdown by Root Cause
127 currently unconverted · sorted by frequency · currently unconverted / total seen this period
Reason Trends
Weekly count per root cause · 8-week trend · rows map 1:1 to the breakdown
Conversion Rate by Provider
Last 30 days · sorted by rate
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Conversion Rate — Weekly
All states · all payers · all providers · all clients
≥80%60–79%<60%
Cancellation Rate by Provider
Last 30 days · sorted by rate
View all providers →
Cancellation Rate — Weekly
All states · all payers · all providers · all clients
<15%15–24%≥25%